Support

Free includes unlimited rehearsal with the phone’s voice, self-tapes, the audition tracker and your comp card, plus 3 script imports and a taste of realistic voices each month. Pro adds unlimited script imports (fair use: 30 a month) and about 55 minutes of realistic reader voices a month. Studio adds about 165 minutes of realistic voices and readers who play the mood (fair use: 60 imports a month). Prices in your currency are shown in the app under Membership → See Pro and Studio.

On your iPhone, open Settings → your name → Subscriptions → Actor’s Work and tap Cancel Subscription. You can also tap Manage subscription in the app under Membership. You keep your plan until the end of the period you paid for. Deleting the app doesn’t cancel a subscription.

Apple handles all payments and refunds. Go to reportaproblem.apple.com, sign in with your Apple ID, and choose the purchase.

Make sure you’re signed in to the same Actor’s Work account you subscribed with, then open Membership and tap Restore purchases. Your membership belongs to your Actor’s Work account, so it follows you to any iPhone you sign in on. Still missing? Email us with the email on your account.

Open Membership → See Pro and Studio and choose the plan. Upgrading to Studio starts right away, and Apple refunds the unused part of Pro. Moving to a lower plan starts at your next renewal.

Rehearsal keeps going with the phone’s built-in voice, which is always unlimited. Allowances reset on the first of each month. You can see what’s left under Membership → This month.

A PDF, Word (.docx) or text file, or photos of your pages, up to 10 pages. Tap + on the Scripts screen. Only import material you have the right to use, such as sides you were sent for an audition.

Try a clearer file or photo, with the pages flat and well lit. If a line went to the wrong character, you can edit the script in the app. Some published material can’t be imported because of our AI provider’s rules on reproducing published text.

Realistic voices need an internet connection and some allowance left this month. Without either, the phone’s voice takes over so you can keep going. Lines you’ve already heard are saved on your phone and play offline.

Check that Actor’s Work is allowed to use the microphone and speech recognition in your iPhone’s Settings → Actor’s Work, and rehearse somewhere quiet.

On your phone only. We don’t keep them on our servers. To keep a copy, use Back up in the app, and export self-tapes you want to keep elsewhere.

Sign in with the same account and restore the backup file you saved from your old phone. Your membership comes back automatically, or with Restore purchases.

In the app, go to Account → Delete account. This deletes your account on our servers and erases your Actor’s Work data from that phone. Cancel any subscription first in your iPhone’s Settings, because deleting your account doesn’t cancel it. See our Privacy Policy for details.

Check your spam or junk folder for an email from no-reply@actorswork.app. If you signed in with Apple and hid your email, it goes to your Apple relay address. Still nothing? Email us.